CXWolf Academy programs are structured execution systems, not classes or content libraries. Each program is designed to move teams from a clear problem state to measurable CX outcomes in 30 to 45 days using real operating models, decision frameworks, and frontline deployment tools.

CXWolf Academy
Execution driven CX programs for operators and leaders.

Every CXWolf Program plugs into the same execution system.

Current Program:

AI CX Transformation

Most AI CX efforts fail in the same predictable ways.

Over the last year, companies rushed AI into customer experience. Chatbots replaced humans. Deflection became the goal. Efficiency metrics were celebrated.

And yet:

  • Customers are more frustrated

  • Frontline teams are overwhelmed

  • Leaders are confused why ROI never shows up

This is not an AI problem.
This is a leadership and operating model problem.

Founding members receive:

  • Lifetime founder pricing

  • Early access before public launch

  • Priority input on future programs

  • Exclusive CXWolf execution assets

Become a Founding Member

Get early access to the full CXWolf Academy, lock in lifetime founder pricing, and help shape which programs launch next.

Founding members receive both the tools and the execution system as it expands.

No spam. No filler. Just value.

Zero fluff. Zero jargon. Only systems you can run immediately.

This course is built from real failures, not vendor slides.

I didn’t build this from marketing decks or conference panels.

I built it by:

  • Studying hundreds of real customer complaints

  • Reviewing frontline workflows where AI actually touches people

  • Mapping where leadership intent breaks down in execution

That work became the AI CX Failure Map.
This course is the playbook to fix what the map exposes.

Inside the AI CX Transformation

  • Module 1: Why AI CX Fails Before It Starts

  • Module 2: The AI CX Failure Map, How Breakdowns Actually Happen

  • Module 3: Designing Human First AI Workflows

  • Module 4: Frontline Reality vs Executive Intent

  • Module 5: Metrics That Reveal Truth, Not Theater

  • Module 6: Scaling AI Without Eroding Trust

  • Module 7: Leadership Decisions AI Cannot Make For You

  • Module 8: The AI CX Operating Model

This course is for leaders who own outcomes.

For:

  • CX leaders under pressure to “do something with AI”

  • Operators responsible for service quality and cost

  • Founders and executives scaling customer operations

  • Product and Ops leaders tired of AI theater

Not for:

  • People looking for prompts

  • Tool tutorials

  • Vendor comparisons

  • Shortcut thinking